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How Do You Rate our Service?

Please fill out this short survey to help us determine how we can better improve our customer service.

1. Did you find our website informative and user friendly overall?*

Yes No

2. Did you check the status of your application online?*

Yes No

3. Are you satisfied with the service you received at IERF?*

Yes No

4. Did you receive your evaluation report in a timely manner?*

Yes No

5. Were we knowledgeable and helpful in answering your questions (if applicable)?

Yes No

6. Did you find our staff professional and courteous (where applicable)?

Yes No

7. If you answered "no" to questions five and/or six, please explain why:

8. Would you recommend IERF to others?*

Yes No

9. We welcome your comments and any suggestions you have to improve our service:

10. If you would like IERF to contact you in regards to your comments, please provide us with your name, IERF file number, and contact information (if different than on the application form):

First Name*

(as submitted on application)

Last Name*

(as submitted on application)

IERF File Number

(i.e., ##-##### / ##)

Email*

Telephone

Fax

Address

City

State

Zip/Postal Code

Country

(if outside the U.S.)

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